This policy outlines the personal information collected by Andersons Real Estate, as well as how the information is collected, used and stored. You are not under any obligation to provide your personal information to us, however it may mean that we are unable to assist you with requested services if we are unable to collect certain information from you.
What is personal information?
Generally your Name, Gender, Address, Phone and Email.
However should you choose to list or purchase a property through with us, more detailed information may be required. We may also collect information from third parties such as; Property Data Companies, Local Council, Public records, or any of your nominated representatives.
When is your personal information is collected?
Personal information is collected in a number of ways, as follows;
– When you engage our services or request information from us
– During any conversations with us, in person, verbally or in writing
– Through attendance at our open homes
– Upon registration/subscription for any of our promotions or communications;
– When you place a property under offer or contract with us;
– Through your access and use of our website;
– When you contact us through a third party website that is linked to us;
In order for us to continue to improve your experience when visiting our website, cookies are sometimes used to obtain statistical data, however no actual personal information is collected from these. Cookies can be disabled via your own browser settings, though doing so may mean you are unable to view some of the content available on our website.
How your personal information is used?
Information collected from you helps us to gain better knowledge about your individual needs, as well as allowing us insight into how we can improve the overall service we provide. This includes but is not limited to improvements in your website experience, marketing content, updates regarding the property market and information regarding our services. In order to help with the sales/listing process we may need to disclose your information to a contractor, body corporate, solicitor or companies who may provide related services.
Unless we receive prior consent from yourself, we will not use your personal information for any other purposes than stated (unless the law requires us to do so).
Nor will your personal information be on sold to third parties.
Links to other Sites
Our website contains links to third party websites, and we have no control over their privacy policies and therefore it is your responsibility to review and agree to their policy before submitting any personal information to them.
Updating your Details
If you would like us to change/update any of the information that we hold, please contact us and we would be happy to assist you.